What personal information do we collect?
If you decide to place an order with us, there is certain personal information that we will require from you in order to process your order (such as your name, delivery address, e-mail address and telephone number). We will only pass on your personal information to third parties if it is an essential part of trading with you (i.e. passing on your name and address to our carriers or fulfilment centre.. We will not rent or sell your name, address, email address or any other personal information to any unrelated third party. From time to time we may also request further information to help us improve our service to you.
We may use information held about you to:
A) Set up, manage your account and contact you about your account; B) Ensure that content from our site is presented in the most effective manner for you and for your computer; C) Provide you with, or permit third parties to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes; D) Carry out our obligations arising from any contracts entered into between you and us; E) Allow you to participate in interactive features of our service, when you choose to do so; and, F) Notify you about changes to our service.
We may disclose your personal information:
Marketing and Communications
You will have the opportunity to subscribe to other areas of the site. For instance you may wish to receive our newsletter or enter competitions. We partner with Mailchimp who we will pass your information onto for marketing emails we feel are relevant for you. In these circumstances we may ask for additional information, such as your age, occupation, style interests etc. This will help us to target our marketing in a way we feel would be of specific interest to you. We may, from time to time, send with your ordered products, inserts advertising the goods or services of unrelated third party companies. However, we do not pass on your personal data to these third party companies. You can request to unsubscribe at any point and ask for your details to be removed.
Google analytics: We use Google Analytics – a service offered to websites all around the web by Google – to count visitors to our website. Google Analytics can also tell us things such as which pages are looked at the most and how long people stay on those pages, so that we can make sure our website is performing well and seemingly giving people the information they need.
The best up to date source of information about the cookies Google Analytics uses is on Google’s website.
If you no longer wish to receive marketing information from us you have the option of ‘opting out’. Clear instructions on how to opt out of each area will be detailed specifically (for instance at the bottom of our e-newsletter you will have the option ‘To unsubscribe form our emails click here’). Alternatively, please let us know in writing/email.
The Data Protection Act dictates that we must protect your account information against unauthorized access or release. We will not give, sell, rent, or loan any identifiable personal information to any third party, unless you have authorized us to or we are legally required to do so.